Places: Remembering Dubai - Jumeirah Open Beach

Jumeirah Beach resort

During Summer in Dubai we usually go to Jumeirah Open Beach. It  is the #2 Beach Sights in Dubai according to Lonely Planet. Also known as Russian Beach because of its popularity with Russian tourists, this stretch of white sand with  crystal clear Arabian sea is paralleled by a paved path popular with strollers, joggers, inline skaters and cyclists. And, it is FREE  with stunning view of Dubai's skyscrapers, Jumeirah Beach Resort and the Burj Al Arab, the 7-stars hotel in the world.

It also plays host to upscale residential areas and hotels, private clubs and beach resorts. The beach has a golf course, deep-sea fishing packages, volleyball courts, and offers water sports too like scuba-diving, water skiing and windsurfing.

Below are some of the photos taken from the open beach resort. Enjoy! :)

view of the Burj Al Arab

Locals and tourists flocks the beach during summer ...

Me and my friend enjoying the beach..

beach view of the Burj Al Arab

with shella and mimi

with mimi

with our arabic friend

To know more about the Jumeirah Beach Resort, you may visit at:

http://www.jumeirah.com/Hotels-and-Resorts/Destinations/Dubai/Jumeirah-Beach-Hotel/

For your visa and travel needs to Dubai, UAE, you may contact us at: Globe 09052469480; Sun 09435794688

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Places: Remembering Dubai: Madinat Jumeirah

During our rest days in Dubai, we usually hang out to shop and unwind at Madinat Jumeirah the Arabian Resort.  Madinat Jumeirah is a luxurious 5 star resort in Dubai and is also one of the largest resort in the emirate, spreading across over 40 hectares of landscapes and gardens. It is designed to resemble a traditional Arabian town. The resort comprises two boutique hotels (Al Qasr and Mina A'Salam) and a courtyard of 29 summer houses called Dar Al Masyaf. The resort has over 40 world class restaurants and bars, and is said by many to be one of the most luxurious resorts there is. It is also a   marketplace (Souk) which has around 95 specially selected boutiques and shops, a beautiful labyrinth of narrow alleyways with souvenir shops, carpets, arts and crafts, jewelries and clothing. 

Madinat Jumeirah is located along one kilometre of private beachfront adjacent to Jumeirah Beach Hotel , Burj Al Arab, and Wild Wadi Water Park.It is an approximate 30 minute drive from Dubai International Airport in non-peak traffic.

P.S. The Madinat Jumeirah waterways are home to a turtle sanctuary which aims to house injured turtles prior to release back into the wild. The turtle pen is located at Mina a'Salam and is directly in between Al Muna and Zheng He's restaurants.

Check some photos I took of Madinat Jumeirah below:

Inside the  Souk.

Bars and cafe are readily available for you to enjoy.

To know more information, you may visit at:

http://www.jumeirah.com/Hotels-and-Resorts/Reiseziele/Dubai/Madinat-Jumeirah/

For your visa and travel needs to Dubai, UAE, you may contact us at: Globe 09052469480; Sun 09435794688

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Places:Remembering Dubai - Atlantis The Palm

Night view of Atlantis c/o Jay

A week before I left Dubai, I visited this wonderful man made structure. Atlantis, the Palm.

Atlantis, the Palm is a hotel resort at Palm Jumeirah in Dubai, UAE.   It opened on 24 September 2008. The resort is modelled after the Atlantis, Paradise Island resort in Nassau, Bahamas (where Miss Universe 2009 was held). Almost everything in it is underwater themed.  It was voted The Most Hygienic Hotel of the World Award 2012 - Amongst the shortlist of over 300 Prime Hotel finalists world-wide.
You get to enjoy the great aquarium that once had a Whale shark (Sammy), that has been released last March of 2010. The aqua park and some of the best restaurants in the whole country if not in the world  but be prepared as it is very expensive (like Nobu Japanese restaurant, Seafire, a steakhouse and others).

The resort consists of two towers linked by a bridge, with a total of 1,539 rooms and  have variety of room types available, some of them would be having an aquarium view, which is highly recommendable according to the information desk officer. Again, rooms in the resort are quite expensive.  However you may try their deluxe rooms instead.  A high rise room is highly recommended so you can see much from your room balcony like the pool view of the resort, the palm and Dubai skyline. 

At Atlantis, you can enjoy thrilling water slides, floating in the lazy river or rapids, or even experience ray feeding and snorkelling with sharks at the Middle East’s largest water park, Aquaventure. Then there is the Ultimate Dive experience in The Ambassador Lagoon, surrounded by 65,000 sea creatures, and finally, the incredible Dolphin Bay, where you can enjoy amazing encounters with our friendly dolphins. Amazing!

Apart from the incredible beaches, it also offers full range of outdoor marine activities, the water park and the gourmet experiences, there is also the shopping on The Avenues and Nasimi Boutique, exploring  The Lost Chambers, clubbing at N'DULGE or partying at Nasimi Beach.

Like Burj Khlaifa Dubai Mall it has a huge Aquarium and  a lot of visitors visits the hotel daily making the hotel seem like a shopping mall as well. For further information, you may check their website:

http://www.atlantisthepalm.com/specialoffers.aspx?CID=SM_Blog 

Below are some of the pictures taken inside the Atlantis, the Palm. Enjoy!:)

Side view of Atlantis

Sting ray at the aquarium

Aquaium  view

Shark feeding is fun..

The lost Chambers Aquarium

At the reception

Interior of the resort

Replica of the Atlantis

Nashimi Beach 

Beach view

One of the two monorail stations connecting the resort to the main section of the Palm Jumeirah islands.

Lifestyle: Business - Customer Service Survey: 5 Ways to Know that your Customer Service Needs Help

I’m sure there are some who, when faced with the question of “should you get Customer Experience Measurement (CEM)”, keep thinking that “my customer service doesn’t need help” or something similar. While I believe that Customer Service should be consistently monitored and improved regardless of how good it may be, I wanted to share this article for you to be able to make a quick assessment of the state of your customer service. Is it in the red? Is it affecting the business negatively? Here’s a quick survey to check on how you’re doing.

1. When you Google your brand’s name, negative posts and/or reactions about you are also in the 1st page of the search results.

This is bad because not only does this mean that the negative posts about your brand are getting noticed a lot, it also means that when potential new customers look for you online, they’ll see all these posts and may reconsider doing business with you.

2. There’s a parody or a website that depicts your lousy service.

This is worse than having someone dislike your service. Having a parody or a website that describes and/or makes fun of your businesses entails that someone felt such strong feelings of hate towards your brand that he went through the trouble of doing this. This also makes the possibility of these sentiments to go viral very real, thus reaching hundreds, thousands, or even millions of people.

3. You trust no one else but yourself to handle calls from important clients.

You may be questioning why this is a negative sign. Having this attitude most likely points to the fact that you don’t trust other people because you don’t think they have the capability to handle it themselves a.k.a. they don’t have much customer servicing training. If this is true, reflect on the reason. If your reason is even remotely close to what I just mentioned, then it’s a sign you need to start training your people because they probably aren’t even delivering satisfactory customer service to your other customers.

4. More than 5% of your staff are absent every day (unplanned absences on average).

If people keep on being absent, it just means they don’t want to be at work which could also mean that they DREAD going to work. If this is the mindset that your people have, what makes you think they’ll even be able to deliver good customer service? They most likely are just doing enough to keep their jobs. Remember, “Just enough” is NOT ENOUGH for customer servicing.

5. Your metrics do not take into consideration employee satisfaction.

You need to be able to have happy employees to be able to provide good customer service. If you are not taking into account how your employees feel, chances are, they are just providing mediocre or below standard customer service.

Customer Service Survey Wrap-Up

If you matched any of the points above, then you might need to look at your Customer Service closer. Remember, however, that these are just signs to look out for that may point to a substandard Customer Experience. For a more accurate read and for a plan on how to fix things we recommend assessing your Customer Service for better business results.

For free e consultation on your Customer Experience Management needs, you may leave a comment/message below. :)

Places: Remembering Dubai ( Burj Khalifa Dubai Mall, Dubai Fountain)

Burj Khalifa at night

While working in Dubai, I make sure that I visit its mega structures and one of the newest was Burj Khalifa. Burj Khalifa is currently the tallest structure on the planet. Soaring 828 meters (2,717 ft), with more than 160 stories, the building has a stepped design that narrows as it climbs syringe-like to the sky. It is part of the massive Downtown Dubai complex of offices, hotels, shopping malls, entertainment precincts and apartment buildings. Ride the elevator to the 124th-floor Observation Deck for astounding views over Dubai and the Arabian Gulf, or take a wander through the gardens and fountains of Burj Khalifa Park.

Shop till you drop in Dubai Mall, the world’s largest shopping mall. Along with a huge variety of shops – including Galeries Lafayette, Bloomingdale's, and Marks & Spencer – the mall includes an aquarium, ice rink, Sega theme park and cinemas.




Dubai Mall is part of the Burj Khalifa complex, world’s tallest building and opposite Souk Al Bahar. This mall is even better than the Mall of the Emirates, which only has ski slope. Dubai Mall has an aquarium, a skating rink, a giant indoor fountain waterfall, and the Burj Khalifa. Move around, and came to Dubai Aquarium and Underwater Zoo, which is one of the main attractions of the Mall.

Tiickets for the aquarium/tunnel : Adult -25 dirhams, Child-20 dirhams. The aquarium/ tunnel had ample sharks and fishes for you to enjoy. The underwater zoo ticket price is 50 Dirham. As you enter the aquarium, they click your picture with photo of fish’s and sharks at your backside. And after you moved out of the tunnel, they try to sell the picture at 200 dirhams (It's a bit expensive so we did not bother to take it).

After enjoying Burj Khalifa Dubai Mall. It's time to see the most breathtaking attraction of the Mall: the Dubai Fountain. It starts at 7 everynight and goes every 30 minutes. Thousands of tourist and locals come to see this most spectacular fountain. As the fountain dances to the music it sprays water over 150 metres in the air. You will experience a symphony of sound, light and water as you watch the Dubai Fountain dance to stirring musical pieces from powerful Italian classics and renowned Arabic compositions to Bollywood musics and festive African rhythms. As over 6000 light and colour projectors are used, the fountain makes thousand unique water expressions; and creates an unforgettable extravaganza for the senses.

Burj Khalifa Dubai Mall original name was Burj Dubai until the global financial crisis in 2008, Dubai was in a liquidity crisis. Dubai had to seek assistance from Abu Dhabi. One consequence was the renaming of the world tallest building to Burj Khalifa. This removed the Dubai name from the most important landmark in Dubai, UAE. However, Dubai found a way to retain the name. It renamed the Metro Station that served this locality to Burj Khalifa Dubai Mall to retain the name of Dubai in this magnificent landmark.

My experience in this wonderful structures was memorable and hoping to visit it again soon...

Below are some of the pictures taken with my friends. Enjoy!:)

Burj Khlaifa at daytime

Entramce to Dubai Mall

Dubai Aquarium inside Dubai Mall

Aquarium tunnel

Dubai Aquarium

Divers inside Aquarium

Sharks swimming above you.

Dubai Fountain

Dancing fountain.

Amazing...

Continues to wow its visitors

All kinds of natinalities are here...

We did not waste our time and took many pictures for memorabilia...

For your visa and travel needs to Dubai, UAE, you may contact us at: Globe 09052469480; Sun 09435794688

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Places: Remembering Dubai - Ski Dubai (Skiing, in a shopping centre, in a desert. Only in Dubai.)

Ski Dubai was one of the place that I visited while working in Dubai, UAE. It has become a firm favorite among tourists and locals alike. Set in a huge indoor snow centre in Mall of the Emirates (meaning you can combine skiing and shopping).  Ski Dubai is the first indoor ski resort in the Middle East and offers an amazing snow setting to enjoy skiing, snowboarding and tobogganing or just playing in the snow. The construction covers an amazing 22,500 square meters covered with real snow all year round. Ski Dubai is related to the Mall of the Emirates and is part of Majid Al Futtaim Group of Companies.

Ski Dubai has 5 runs that vary in difficulty, height and steepness. The longest run being 400 meters with a fall of over 60 meters, making it the world’s first indoor black run. Skiers and snowboarders of all skill levels will enjoy these various slopes and snowboarders can also practice their stunts on the 90-metre long quarter pipe. Kids and parents alike will have fun in the interactive Snow Park which is the largest indoor snow park in the world with 3000 square meters.

Ski Dubai offer its guests the use of winter clothing, ski and snowboard equipment. Your skis will carry you down the slope, and the quad-chairlift and tow lift will promptly carry you back to the top for another run. It  has an  enormous ski slope (made from fresh snow produced each day), plus a snow park for the kids.

There are also themed cafe's and restaurants at the entrance of Ski Dubai like the St Moritz Café and the Avalanche Café at mid-station, with views of the slope. An exclusive retail shop, Snow Pro, has expert staff to advise you on your equipment needs and the team of professional instructors will guide you through the simple, fun process of learning to ski or snowboard.

It's price is a bit expensive so if you want to bring the whole family, you should plan ahead before visiting. As for me and my friends we enjoyed our stay inside Ski Dubai since it was our first time to feel and see real snows and have fun learning how to ski and snowboard.

Below are some of the pictures taken inside Ski Dubai. Enjoy!!:)

Snow Park

Enjoying the snow..

Thrilled of seeing snow..

Our ride at the top.

Skiing is fun..

waiting for our turn.

Scary but exciting..

It's like christmas once again...

It is so cold! brrr...

Huge dragon ice sculpture...Awesome! 

view from the cafe

A snow slide..

With my friends in Dubai..:)

For your visa and travel needs to Dubai, UAE, you may contact us at: Globe 09052469480; Sun 09435794688

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